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Customer Service -


    Shipping & Delivery
    Privacy & Security
    Returns & Replacements


 Shipping & Delivery:


    * Texas Outdoor Patio Center ships only to the lower 48 states.
    * TOPC logistic map ideal for "Free Shipping" include all mid to lower usa to the west coast.
         Some further states past the midwest to east coast are subject to incure extra shipping cost. Topc will contact buyer of any additional charges that may occure.
         Topc will always be fair to our potential customers to give the best buying experiance and dependability.
    * Shipment to the East coast may incure extra shipping fees dues to logistics distance and cost. TOPC will always be fair informing any additional costs.
    * Please always do a detailed review of your order to be accurate. If buyer has ANY possible questions please do not hesitate to contact us to verify accuracy.
         All sales orders are considered "final" once payment clears and items have been processed and in transit to buyers location.  All orders at this time will then be subject to returns and refund policy.
    * TOPC uses logistic companies UPS & Fedex on smaller boxed items and freight for for larger items such as Fridgorators, Grills and some large combination accessory doors.
         Once shiment is in "Transit" TOPC is unable to change or redirect the logistics. Buyer will be responsable for contacting ups or fedex if items need be held or subject to local pick-up.
         We would like to have control over ability but unfortunatly this policy applies to TOPC as well.


Returns & Replacements

 
    Coming SoonOrdering Policy:
        * Please note orders placed on Texas Outdoor Patio Center website may have a 2nd    verification process to prevent fraud or errors that may come up.
        * Texas Outdoor Patio Center may if need be contact the buyer by phone or email to verify orders and shipping information.
            This policy is to protect all customers and Texas Outdoor Patio Center with the highest interest in security and accuracy of an order.
        * Some orders may take 48-72 hours to ship out due to payment clearing. We will always communicate with our buyers so that they are completly updated on the projected
            times of arrival and tracking and business and will do our best to make it a hassle free quick shipment..  
        * Some Items may be subject to several weeks to ship out due to having the product produced at the factory or re-stocking items.   
        * If you have any questions, please do not hesitate contacting Texas Outdoor Patio Center @ (469) 737-0221